Business Administrator


This is a fantastic opportunity to support within a school as an administration apprentice working front of house on reception and play a key role within the community.

Cumbric School

Springwell, NE97AL


Per Week

30.00 Hours

Per Week

Role and Responsibilities

  • General admin duties including answering phone calls, email enquiries, greeting patients and visitors into the office, signing visitors in and out and dealing with queries, photocopying and post.
  • Using Word and Excel to create documents and spreadsheets for daily use with administration tasks.
  • Using school based electronic systems in order to support with all areas of admin.
  • Provide admin support for teaching staff throughout the school as required.
  • Assist the Communication & Administration Officer with updating website and other communication channels as required, showcasing the school’s activities.
  • Assisting with pupil events to ensure smooth process e.g., school photos, pupil immunisations etc.
  • A level 3 apprentice will be expected to take full responsibility for an aspect of school administration and to lead a workplace improvement project with the aim of delivering a more efficient service to an aspect of the office’s work.

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Required Skills

Sense of humour

Willing to work in a close-knit community

Ability to be proactive at all times


Deal with a variety of personalities within students

Required Qualifications

Maths, English and ICT, GCSE Grade 4-9 or equivalent


Maths and English to Level 2 required, if not already achieved

Knowledge, Skills and Behaviour in relation to:

  • Customer service principles and practices
  • Business principles
  • Technical competencies
  • Knowledge and understating
  • Research activities
  • Commercial awareness
  • Managing challenging situations and taking ownership
  • Health and safety

Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence

Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include a showcase portfolio; a project; an employer reference and a structured interview about their portfolio and project.


Strong progression for the right candidate