Business Administrator

Overview

This is a fantastic opportunity to join an international business growing from year to year as a sales apprentice. D-Line are delighted to offer this apprenticeship for someone who is no stranger to hard work and is ready for the next big challenge in their career journey.

D-Line

North Shields , NE297HX

£192.50

Per Week

35.00 Hours

Per Week

Role and Responsibilities

  • Answer incoming calls, screening unsolicited calls and passing through to the relevant colleague
  • Monitor and respond to incoming emails via shared inbox
  • Management of CRM, updating records, imputing details of client’s interactions, setting reminders for sales managers
  • Social media management, content creation, scheduling content, live chat management, growing audiences
  • Manage pricing queries via email, telephone, online
  • Meetings: booking meeting rooms, preparing video call tech, taking notes during meetings and logging notes along with making actions
  • Diary management- managing business development managers schedules efficiently when out of office
  • Liaise with warehouse operations team to update customers on stock levels, order progress and returns
  • Provide administrative support to wider D-line management team including managing director & administration manager on special projects.
  • Prepare sales quotations for uk- wide electrical wholesalers
  • Arranging samples for new customers and follow up with secondary contact.
  • Always keeping an eye open for new business and sales opportunities
  • Keeping knowledge current on D-lines product range

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Required Skills

  • Comfortable with MS office, word, outlook, ect.
  • Good communication skills


Required Qualifications

  • Grade 4/C and above in maths and English

Training

Business Administrator Level 3 Apprenticeship Standard:

  • Maths and English to Level 2 required, if not already achieved
  • Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence
  • Knowledge, Skills and Behaviour in relation to: customer service principles and practices, planning, regulation, responsibility and IT, business principles, customer communication and health and safety
  • Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include multiple choice assessment; showcase portfolio of learning and interview; presentation of a project


Prospects

  • A great opportunity to develop your career