Business Administrator

Overview

To assist in a smooth customer experience

Destinations By John

Whitley Bay, NE262TE

£144.30

Per Week

30.00 Hours

Per Week

Role and Responsibilities

Job Title: Business Administrator Level 3 Apprentice

To meet and greet customers, offer them refreshments we have a regular supply off coffee. If staff take details and pass to travel advisor ensue brochure rack is always stocked and window refreshed regular with other agents assistance training will be given to log clients details on CRM, drop of post, buy stamps ect.

Phone to be switched of in back shop unless on break or lunch. Breaks must be taken in staff room or off site.

Apply Now

Required Skills

  • Good knowledge of Microsoft Office systems.
  • Good keyboard skills.
  • Excellent telephone manner.
  • Numerate and Literate.
  • Excellent communication and interpersonal skills.
  • Ability to work to tight timescales.
  • Good communication skills.
  • Accurate and good attention to detail.


Required Qualifications

Maths and English, GCSE Grade 4-9 or equivalent.

Training

  • Maths and English to Level 2 required, if not already achieved
  • Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence

  • Knowledge, Skills and Behaviour in relation to: customer service principles and practices, planning, regulation, responsibility and IT, business principles, customer communication and health and safety.

Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include multiple choice assessment; showcase portfolio of learning and interview; presentation of a project


Prospects

Good experince and a qualification