Business Administrator


An excellent opportunity to study business admin within a busy medical practice environment, gaining the knowledge required to work in a successful GP Practice, dealing with all areas of the centre and supporting Partners, Staff and patients.

Dilston Medical Centre

Newcastle, NE45AB


Per Week

37.50 Hours

Per Week

Role and Responsibilities


  • File and store records as required
  • Photocopy documentation as required
  • Action all incoming faxes, emails and mail in a timely manner
  • Scanning of patient related documentation and attaching scanned documents to patients healthcare records (training will be provided)
  • Input data into the patients healthcare records as required
  • Answer incoming phone calls, transferring calls or dealing with the callers in person appropriately
  • Maintain a clean, tidy, effective working area at all times
  • Support all clinical staff with general administrative tasks as requested
  • Comply with the practice’s policies and procedures relating to health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
  • Be aware of and support difference and equal opportunities for all
  • Contribute to the overall ethos work aims of the practice
  • Participate in training and other learning activities and performance development as required (online Blue Stream training)
  • Such other responsibilities allocated which are appropriate to the grade of the post
  • Maintain absolute confidentiality about all patients information.
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    Required Skills

    • Educated to GCSE level or equivalent
    • GCSE Mathematics & English (C or above) or equivalent
    • Familiarity with using a computer

    Required Qualifications

    Maths, English and ICT, GCSE Grade 4-9 or equivalent


    • Level 3 Business Administration Apprenticeship.
    • Maths & English level 2 if not already achieved.
    • Appts with apprentice, employer & provider, observations of workplace as well as gathering evidence.
    • Undertake self-assessment in last month of apprenticeship. The self-assessment must be submitted to the end point assessor as a source of evidence to prepare for End Point Assessment which will include a showcase portfolio; a project, employer reference & interview about the portfolio and project.


    Possible employment if apprenticeship successful