Business Administrator

Overview

If you want to get your foot in the door in a busy, local medical practice in Gateshead – this is a perfect opportunity for you! Excellent progression route and a fantastic way to kick start your career. Do not miss out of this apprenticeship, apply now!

Fell Tower Medical Practice

Lowfell, NE95EY

£185.00

Per Week

37.00 Hours

Per Week

Role and Responsibilities

· Advise patients on all matters relating to appointments, requests for repeat prescriptions, home visits, complaints procedure and other issues relating to their healthcare - recording relevant information where required.

· Ensure efficiency of appointment system, monitor effectiveness and report any problems or variations required.

· Manage medical records: ensuring accurate filing of correspondence; results etc.

· Scan information onto patient records ensuring accuracy at all times.

· To receive and make calls as required, transferring calls internally and taking messages when necessary.

· Liaise with health care professionals and other outside agencies e.g., hospitals, pharmacies, local council

· To open and date stamp all courier and royal mail post, excluding private & confidential mail, and distribute to relevant individuals.

· To process private medical claims and fees - ensure all relevant data for claims and medical records are entered correctly and promptly on to the database.

Apply Now

Required Skills

· Good knowledge of Microsoft Office systems

· Good keyboard skills

· Excellent telephone manner

· Numerate and Literate

· Excellent communication and interpersonal skills

· Ability to work to tight timescales

· Good communication skills

· Accurate and good attention to detail


Required Qualifications

Maths and English, GCSE Grade 4-9 or equivalent.

Training

Business administration level 3 apprenticeship.

· Maths and English to Level 2 required, if not already achieved

· Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence

· Knowledge, Skills and Behaviour in relation to: customer service principles and practices, planning, regulation, responsibility and IT, business principles, customer communication and health and safety.

Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include multiple choice assessment; showcase portfolio of learning and interview; presentation of a project.


Prospects

Future progression to be confirmed with employer.