Business Administrator


If you are not already a patient at this medical practice, and would like to get your foot through the door in a Medical setting, this is the perfect position. If you are dependable, bubbly and able to multi task… Look no further because this vacancy has your name all over it. Excellent opportunity, don’t miss out.

Gosforth Memorial Medical Centre

Newcastle Upon Tyne , NE31TX


Per Week

37.50 Hours

Per Week

Role and Responsibilities

  • Respond to routine correspondence and enquiries from a range of clients.
  • Front of house operations - reception duties
  • Greeting patients
  • Arranging appointments
  • Contacting patients/services via telephone and email
  • Back office admin; medical filing of patient records
  • Contacting patients about test results
  • Scanning documents
  • Sending files/documents to hospitals and doctors
  • Ordering patient prescriptions
  • Post duties
  • Be well presented at all times
  • Responding to email enquiries
  • Answering telephones and dealing with customer enquiries with an excellent telephone manner
  • Deal with customer contact effectively and efficiently, in line with the firm’s expectations and company ethos
  • Maintain manual and computerised filing systems.
  • Dealing with clients face to face and over the phone to manage cases and communicating information correctly
  • Data entry using computerised systems
  • General office duties (faxing, filing, scanning, photocopying etc.)
  • Other roles and responsibilities where appropriate

Apply Now

Required Skills

  • Good knowledge of Microsoft Office systems
  • Good keyboard skills
  • Excellent telephone manner
  • Numerate and Literate
  • Excellent communication and interpersonal skills
  • Ability to work to tight timescales
  • Good communication skills
  • Accurate and good attention to detail

(Full training will be provided for the right candidate)

Required Qualifications

  • Maths, English and ICT, GCSE Grade A-C / 8-4 or equivalent


  • Level 3 Business Administration Apprenticeship.
  • Maths & English level 2 if not already achieved.
  • Appts with apprentice, employer & provider, observations of workplace as well as gathering evidence.
  • Undertake self-assessment in last month of apprenticeship. The self-assessment must be submitted to the end point assessor as a source of evidence to prepare for End Point Assessment which will include a showcase portfolio; a project, employer reference & interview about the portfolio and project.


  • Very good opportunity to develop and grow within the organisation with a good career route. The employer has a clear plan for developing this role for the right candidate