Business Administrator

Overview

Excellent opportunity to provide support for the curriculum and central support areas for Gateshead Council LearningSkills.

Learning and Skills

Gateshead, NE95UR

£196.10

Per Week

37.00 Hours

Per Week

Role and Responsibilities

  • To effectively operate IT and financial systems within the department to enable the provision of accurate data collection and payments.
  • To oversee and support key areas of the business i.e. examinations, bursaries, assessments and grant payments.
  • To provide sound information, advice and guidance to learners to maximise recruitment of learners.
  • To be responsible for service development and problem-solving to ensure the provision of an efficient service.
  • To contribute to the review and update of procedures relating to orders, invoices, student records and processing learningSkills’ programmes.
  • To take responsibility for the co-ordination and invigilating of examinations and liaising with examining bodies.
  • To support the effective running of learning centres.
  • To provide high levels of customer service to learners, employers and key stakeholders.
  • Any other responsibilities allocated which are appropriate to the grade of the post.

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Required Skills

  • Good communication Skills
  • Accuracy
  • Good IT Skills
  • Use own initiative


Required Qualifications

Maths, English and ICT, GCSE Grade 9-4 / A*-C or equivalent.

Training

Business Administrator Level 3 Apprenticeship Standard:

  • Maths and English to Level 2 required, if not already achieved.
  • Knowledge, Skills and Behaviour in relation to: customer service principles and practices, business principles, technical competencies, knowledge and understating; research activities, commercial awareness, managing challenging situations and taking ownership, and health and safety.
  • Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence.
  • Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include a showcase portfolio; a project; an employer reference and a structured interview about their portfolio and project.


Prospects

To be confirmed