Business Administrator


NEPO have an exciting opportunity for three people to join the team as Business Administrator Apprentices! The successful candidates will work towards the level 3 Business Administrator apprenticeship standard whilst being trained to undertake a wide range of administrative duties .You will provide diverse administration to support the delivery of Collaborative Procurement through NEPO.

North East Procurement Organisation

Gateshead, NE83DF


Per Week

37.00 Hours

Per Week

Role and Responsibilities

  • Undertake a range of general administration and organisational support to the NEPO team.
  • Learn how to support NEPO’s governance and corporate meetings by organising meetings, preparing, and updating documents and digital information.
  • Learn how to perform diary management functions for officers within NEPO including arranging and rearranging meetings, room booking and organising refreshments.
  • Learn how to provide basic facilities management – setting up rooms for meetings, assisting attendees and ensuring necessary equipment and resources are available as required.
  • Attend meetings and workshops and learn how to record actions and minutes.
  • Learn how to use data and information to track project milestones across the business.
  • Learn how to gather and use data and information to populate performance reports.
  • Learn how to carry out routine basic invoicing, creating purchase orders and processing payments.
  • Learn how to support booking of business travel arrangements.
  • Learn how to produce accurate records and documents including emails, letters, and reports.
  • Demonstrate your ability to make recommendations for improvements and present solutions to line manager.
  • Demonstrate that you understand the importance of decision making and learn how to make effective decisions based on sound reasoning and deal with challenges in a mature way.
  • Develop interpersonal skills to be able to build and maintain positive relationships within your own team and across the organisation and wider stakeholders.
  • Learn how to influence and challenge appropriately and become a role model to peers and team members.
  • Develop good communications skills, whether face-to-face, on the telephone, in writing or on a digital platform and use the most appropriate channels to communicate effectively.
  • Demonstrate the necessary level of expertise required to complete tasks and apply yourself to continuously improve your work.
  • Learn how to take responsibility for initiating and completing tasks, managing priorities and time to successfully meet deadlines.
  • Ensure appropriate attention is given to your own health and safety, and the safety of your colleagues and visitors, following established procedures.
  • Attend training as determined appropriate by NEPO in relation to working practices and the Apprenticeship programme.
  • Any other responsibilities allocated which are appropriate to the grade of the post.

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Required Skills

  • Able to use Microsoft
  • Office e.g., Word and Excel
  • Good attention to detail.
  • Good communications skills both orally and in writing.
  • Good numeracy and literacy.
  • Ability to work in a team and follow instructions.
  • Experience in working as part of a team (this could be in a sporting, educational, work or social setting).

Required Qualifications

Maths, English and ICT, GCSE Grade 4-9 or equivalent


  • Maths and English to Level 2 required, if not already achieved.
  • Knowledge, Skills and Behaviour in relation to:
  • Customer service principles and practices
  • Business principles
  • Technical competencies
  • Knowledge and understating
  • Research activities
  • Commercial awareness
  • Managing challenging situations and taking ownership
  • Health and safety
  • Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence

  • Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include a showcase portfolio; a project; an employer reference and a structured interview about their portfolio and project.


Exciting opportunities and progression available