Operations / Departmental Manager

Apprenticeship Standard Level 5

If you’d like to improve your managerial skills and gain confidence as a manager, this apprenticeship can help your journey. From leading teams to managing projects, we’ll help you deliver a range of transferrable skills.

This can be a very varied role, from leading teams to managing projects, budgets and sometimes organisational change. It’s ideal if you’re a person who enjoy leading a group and already have great organisational skills.

This is a 21-24 months apprenticeship that you’ll need to complete in the workplace. During this apprenticeship you’ll gain experience and confidence developing your managerial skills. We’ll assess your learning on an ongoing basis and review it with your employer. For your final assessment you’ll need to undergo a knowledge test using various scenarios. You’ll also review a competency-based interview, submit a portfolio of evidence, and present a project. Following this you’ll take part in a professional discussion relating to CPD activity.



This is a nationally recognised apprenticeship certificate.