Business Administrator


Optica Eye Clinic Limited are looking to take on a Business Administrator Apprentice to work within their team and take on day to day duties as required. This is an excellent opportunity for a smart, ambitious and self-motivated individual to join a friendly environment.

Optica Eye Clinic Limited

Jarrow, NE323LW


Per Week

40.00 Hours

Per Week

Role and Responsibilities

  • Answer telephone enquiries and make appointments
  • Co-ordinate the Opticians diary for Home Visits
  • Input data on our computerised system
  • Take payments using credit card machines
  • Check and enter NHS vouchers
  • Submit NHS vouchers using EGOS
  • Office Cleaning
  • Send GP referrals
  • Check new stock arriving
  • Order contact lenses
  • Contact home visit patients to book appointments
  • Assist senior members of staff
  • Open and allocate post

Apply Now

Required Skills

  • Accurate
  • Attention to detail
  • Typing skills
  • Professionalism
  • Able to hold a conversation
  • Conflict resolution
  • Work as part of a team
  • Using initiative
  • Adhere to sickness policy

Required Qualifications

  • Maths, English and ICT, GCSE Grade 9-4 / A*-C or equivalent


  • Maths and English to Level 2 required, if not already achieved
  • Knowledge, Skills and Behaviour in relation to: customer service principles and practices, business principles, technical competencies, knowledge and understating; research activities, commercial awareness, managing challenging situations and taking ownership, and health and safety.
  • Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence
  • Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include a showcase portfolio; a project; an employer reference and a structured interview about their portfolio and project.


  • Permanent role