Business Administrator


This is a fantastic opportunity to join a busy Newcastle school as an administration apprentice working front of house and play a key role in the community.

Stocksfield Avenue Primary school

Newcastle, NE52DQ


Per Week

37.50 Hours

Per Week

Role and Responsibilities

  • General admin duties including answering phone calls, email enquiries, greeting parents and visitors in the office, signing visitors in and out and dealing with queries, photocopying and post
  • Using Word and Excel to create documents and spreadsheets for daily use with administration tasks
  • Using school based electronic systems in order to support all areas of admin.
  • Provide admin support for teaching staff throughout the school as required
  • Assist with updating the website and other communication channels as required, showcasing the school’s activities
  • Assisting with pupil events to ensure smooth process, e.g. school photos, pupil immunisations etc.
  • Learn other admin roles within the school to provider cover when needed (e.g. managing school meals, completing registers on Arbor)
  • Set up meetings and manage electronic diaries
  • A level 3 apprentice will be expected to take full responsibility for an aspect of school administration and to lead a workplace improvement project with the aim of delivering a more efficient service to an aspect of the office’s work

Apply Now

Required Skills

  • Good knowledge of Microsoft Office systems
  • Good keyboard skills
  • Excellent telephone manner
  • Numerate and Literate
  • Excellent communication and interpersonal skills
  • Ability to work to tight timescales
  • Accurate and good attention to detail
  • Have the ability to communicate effectively with children and adults maintaining confidentiality when required

Required Qualifications

  • Maths and English, GCSE Grade 9-4 /A*-C or equivalent


  • Maths and English to Level 2 required, if not already achieved
  • Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence
  • Knowledge, Skills and Behaviour in relation to: customer service principles and practices, planning, regulation, responsibility and IT, business principles, customer communication and health and safety
  • Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include multiple choice assessment; showcase portfolio of learning and interview; presentation of a project


  • To be arranged