The Customer Service Specialist apprenticeship will take approx. 15 to 18 months to complete in the work place, where you will gain transferrable skills, knowledge and behaviours where you may be working independently or as part of a team.
No fee for eligible learners
Enquire any time
A blend of:
• Taught workshops
• Self-directed learning and application in an customer environment
Those employed or who would like to be employed in an customer service environment.
Prior experience is not required.
Apprentices without level one or equivalent English and maths will need to achieve this before end point assessment.
Ongoing programme progression will be reviewed with the employer.
End Point assessment will include:
• Knowledge test
• Portfolio based interview
• Presentation of work-based project
The programme is a nationally recognised certificate.
Progress your career within the business sector.
Complete the form below to begin your enquiry & one of our team will contact you