Customer Service Apprenticeship Level 3
The Customer Service Specialist apprenticeship will take approx. 15 to 18 months to complete in the work place, where you will gain transferrable skills, knowledge and behaviours where you may be working independently or as part of a team.
Price
No fee for eligible learners
Location
Workplace Delivery
Day(s) of the week
Number of Weeks
Start Date
Enquire any time
Course Times
Course Code
TAD1519
What is the Programme Content?
A blend of: • Taught workshops • Tutorials • Self-directed learning and application in an customer environment
Who is it for?
Those employed or who would like to be employed in an customer service environment.
What prior experience and knowledge do I need?
Prior experience is not required. Apprentices without level one or equivalent English and maths will need to achieve this before end point assessment.
What materials or equipment do I need to provide?
None
What materials or equipment do we provide to you?
None
How will I be assessed?
Ongoing programme progression will be reviewed with the employer. End Point assessment will include: • Knowledge test • Portfolio based interview • Presentation of work-based project
Is the programme accredited?
The programme is a nationally recognised certificate.
What can I do next?
Progress your career within the business sector.
Enquire About This Course
Complete the form below to begin your enquiry & one of our team will contact you