The Digital Support Technician Apprenticeship takes approx. 15-18 months, in the work place, where you will gain transferable skills, knowledge and behaviours where you may be working independently or as part of a team developing your skills in supporting others with their digital operations.
A blend of• Tutorials• Self directed learning and application in a technical support environment, developing knowledge and skills to support others to implement and run their digital operations/projects and maximise use of digital technologies, via online support; using information systems; practical problem solving.
Who is it for?
Those who have a keen interest in digital technologies who wish to work to help and support others in the use of them
What prior experience and knowledge do I need?
No prior experience is required however good communication and functional maths skills are required as well as a passion for digital technologies. and helping others. Apprentices without level two or equivalent English and maths will need to achieve this before end point assessment
What materials or equipment do I need to provide?
What materials or equipment do we provide to you?
How will I be assessed?
Ongoing programme progression will be reviewed with the employer. End Point assessment will include:• online knowledge tests; Presentation of a case study and structured interview.
Is the programme accredited?
The programme is a nationally recognised certificate.
What can I do next?
Progression within job role or apprenticeships in Team Leading/Management or in associated digital technologies
Enquire About This Course
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