Level 4 Application Support Lead
For those working in the IT team of an organisation where software applications are inextricably part of the client/customer product/service delivery model, providing tactical advice, training and support on core technology applications both hardware and software to internal colleagues and external clients to enable the delivery of application-based products and services.
Price
No fee for eligible learners
Location
Gateshead Interchange Centre
Day(s) of the week
Number of Weeks
Start Date
Enquire any time
Course Times
Course Code
TAD1536
What is the Programme Content?
Includes maintaining application support processes, policies and procedures, lead and manage upgrades and monitoring systems performance. Devising plans to implement and improve IT infrastructure and conduct hardware and software testing.
Who is it for?
Those working in the IT team of any organisation, both public and private sector.
What prior experience and knowledge do I need?
Must work within an IT team.
What materials or equipment do I need to provide?
N/A.
What materials or equipment do we provide to you?
N/A.
How will I be assessed?
End point assessment to consist of a project report with questions and answers, a professional discussion and a knowledge test.
Is the programme accredited?
Level 4 Applications Support Lead Apprenticeship.
What can I do next?
Operations Manager Level 5.
Enquire About This Course
Complete the form below to begin your enquiry & one of our team will contact you